深圳中行推出VTM远程银行服务

Shenzhen boc introduced VTM remote banking services

Recently, the bank of China shenzhen branch officially launched the VTM (Virtual Teller Machine) remote banking services, which in the country's financial system, both in software and hardware facilities, are the first. Remote bank VTM, fill in the "face to face" banking services and self-service banking services, the gap between also marks the bank of China shenzhen branch electronic financial services is also a new breakthrough. VTM (Virtual Teller Machine) is between artificial counter service electronic banking channels and an emerging bank electronic service channels. Through it, customers can through the remote video communication with bank staff, and to achieve the goal of quick self-service to conduct personal business. If telephone banking is through the "listen", ATM machines and self-service terminals is through the "look", the bank on the net is done through "operating" banking business, then the VTM is combination of visual, listening, self-help and specialist services, customer service personnel through the video to guide customers to complete the operation. VTM relevant controller introduces, according to shenzhen boc China bank VTM device has the functions in addition to the electronic debit card application, electronic debit card to activate, you can also sign for telephone banking service, Banks signed SMS, video business consulting services, and applying existing boc self-service technology seamlessly to VTM. Remote bank VTM in system design projects at the same time is considered at the beginning of the scalability of the system, and the use of existing technical architecture, can rapidly expand and copy, for the expansion of system function, facilitate the requirements for high speed to adapt to market changes, the VTM can deal with future business will be more and more comprehensive. At present, the VTM has officially run in shenzhen bank of China part of the network. Completed preliminary estimate years laying of 30 to 50 sets of equipment.

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