来源:中国银行 小编:朱岳 发布时间:2013年01月25日
内容导读: 近日,中国银行业协会下发《关于表彰2012年度中国银行业文明规范服务千佳示范单位的决定》,广西共25家银行网点获此殊荣,其中中国银行广西区分行营业部、中国银行南宁市邕州支行营业部、中国银行南宁市五象广场支行、中国银行桂林分行营业部榜上有名,成为广西银行同业中获奖网点最多、获奖比率最高、排名最靠前的银行。
Bank of China branch in guangxi by four outlets "civilized service demonstration unit" title
Recently, the China banking association issued the recognition about 2012 year China banking civilizations standard service thousand better demonstration unit decision of guangxi, a total of 25 home bank outlets to win the award, including bank of China GuangXiOu branch sales department, the bank of China, nanning Yong state branch sales department, the bank of China, nanning five like square subbranch of a bank, the bank of China guilin branch sales list, as Banks in the network most, the highest ratio, ranking the top of the bank.
In 2012, the bank of China GuangXiOu branch actively explore new service mode. In recent years continuous civilization quality service as an "a" project, "window" project and into the performance evaluation. In 2012 the bank comprehensive import network sales and service process, and introduce "mysterious person" inspection system, and constantly improve the service ability and service level, realize the employee service consciousness and marketing techniques of double ascension, promoted the rapid development of the business, civilization quality service work to go into another new step: then the one "the best", 12 guangxi "best" demonstration site all through the annual inspection, but also for the banking industry in the first grades 4, the optimal standard service "qian jia" demonstration unit. In 2012 the third party organization customer service satisfaction assessment, guangxi central satisfaction in local Banks won the highest evaluation.
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